Our Promise

 

QUALITY

Customer Service


Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.
We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide
We offer a free shipping option on all orders including those from overseas. After all, we're from Hawaii, it's pretty much all overseas from here.

 

Lifetime Warranty
We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge. 

 

Free 30 Day Size Exchange
We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our return form and we'll swap it out for another size. Items returned for exchange after 30 days will be credited 90% of the price paid for the item. Return shipping fees apply.

 

30 Day Money Back Guarantee
Your satisfaction is our priority. We accept returns for full refunds within 30 days of receiving your item.  Items returned for refund after 30 days will be credited 90% of the price paid for the item.
 
 
Lifetime Ring Exchanges
We want your Koa wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

 

Have a question not answered here? Visit our FAQ page or feel free to contact us.
We'd love to hear from you.


Customer

Testimonials

★ Judge.me Reviews

Let customers speak for us

529 reviews
96%
(510)
2%
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(2)
Lovely

We got married in the Redwoods so this ring was a very special find. I had some questions about customizations and the wood, and received replies quickly. Handsome ring, and well made.

O
Ancient Kauri Thin Tungsten Ring - Brushed
Oliver Middeke (Christchurch, NZ)
Picture perfect for rings - fast delivery

The rings look exactly like the pictures on the website and the rings fits perfect. Thank you so much for everything. We can recommend woodsman jewelery to 100%.

R
Redwood Tie Bar
Rachel L. (North Hollywood, US)
Perfect piece of the forest

My husband loves the forest and I wanted him to have a piece with him for our wedding day. It made the perfect accessory and he is eager to wear it for many days to come.

Good quality and service

Me and my husband got eloped in Hawaii and we had found this ring last minute and knew it was the one… he ended up losing it in the lake when we got back home and we really wanted to have the same ring and came upon this site and was able to find the exact same one! And it was nice that we could get it engraved as well this time around. The ring is beautiful and the service was great as well!

Excellent wedding band

My husband loves his wedding band and we especially love the care and attention that this company gives to its customers. Thank you!