Our Promise

QUALITY

Customer Service

Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.

We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide

We offer a free shipping option on all orders including those from overseas. After all, we're from Hawaii, it's pretty much all overseas from here.

Lifetime Warranty

We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge.

Download our return form here.

Free 30 Day Size Exchange

We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our return form and we'll swap it out for another size. Items returned for exchange after 30 days will be credited 90% of the price paid for the item. Return shipping fees apply.

30 Day Money Back Guarantee

Your satisfaction is our priority. We accept returns for full refunds within 30 days of receiving your item. Items returned for refund after 30 days will be credited 90% of the price paid for the item.

Download our return form here.

Lifetime Ring Exchanges

We want your Koa wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

Have a question not answered here? Visit our FAQ page or feel free to contact us.

We'd love to hear from you.

Customer

Testimonials

Let customers speak for us

from 573 reviews

Amazing

The ring itself it’s beautiful everything I wanted, high quality and perfect sizing! The family that run the company were so helpful and kind! Would 100% recommend anything from this product

Maisie Cassidy

09/19/2023

Ancient Kauri Classic Tungsten Ring - Brushed

Hawaiian Koa Wood Hoop Earrings

Great price and great product. The hoop earrings are made beautifully with the koa wood. Customer service is over a 5 star, really attentive to customers needs. Thank you. I will definitely shop here again. 🤙🤙🤙

Oscar Gonzalez Sosa

09/13/2023

Hawaiian Koa Wood Hoop Earrings

Beautiful bracelet!

I have been buying koa wood jewelry for gifts from Woodsman for years and all of it is beautiful and always appreciated by the recipients. This year I bought myself the rose gold bracelet and it is the most beautiful piece yet! I love it, wear it often, and always get complements. Thank you for your attentive service and well-made, lovely jewelry.

Marty Fernandes

09/10/2023

Hawaiian Koa Wood Bangle Bracelet - Rose Gold

Hawaiian Koa Wood Drop Necklace is Perfect Description

Wonderful piece of jewelry.
Well made & beautiful !

Bruce Watts

09/03/2023

Hawaiian Koa Wood Drop Necklace - Gunmetal

Awesome Service

Many thx for the amazing customer service. Had a minor issue with my old bracelet and it was replaced with a new one. Super quality , hand crafted bracelet!!! Top notch! Your customer service sets a very high bar for the rest of the retail world to reach!! Thx again!!! Cheers

Al Vandyken

09/02/2023

Redwood Men's Link Bracelet

Very beautiful piece

Sonja Boisjolie

08/24/2023

Redwood Bangle

Warrenty claim with great service!

Love the ring however it’s too big based off the sizzling chart.

Tristan

08/13/2023

Hawaiian Koa Wood Wide Titanium Ring

Great product and service

Very nice

glen parmley

07/26/2023

Hawaiian Koa Wood Ladies Link Bracelet - Rose Gold

Rose gold bangle

Love it.It was a present.wow.

Kim Luker

07/17/2023

Jarrah Bangle - Rose Gold

Ring

Looks beautiful and really good quality.

Raissa Power

07/11/2023

Redwood Cove Titanium Ring

My Wife Loved This

I purchased this as a 5 year anniversary gift for my wife and wanted to get something with responsibly sourced Kauri wood. The quality and look were perfect

Rob

06/02/2023

Ancient Kauri Bangle

Beautiful rings and great costumer service!!

Stephanie

05/21/2023

Hawaiian Koa Wood Titanium Ring - Classic

Hawaiian Koa Wood Titanium Ring - Cove

Heather Pumphrey

04/27/2023

Hawaiian Koa Wood Titanium Ring - Cove

Koa ring

I have worked with them for years. Always a pleasure! One accurate way to measure a company is how they stand by the product. Never had a problem they didn’t promptly solve!

Todd Carr

04/14/2023

Hawaiian Koa Wood Wide Titanium Ring

Always amazing jewelry from here

Love the product and love the service. Highly recommend.

Greg Kaczynski

04/08/2023

Redwood Classic Titanium Ring