Our customer service philosophy is simple.
"Treat others as you wish to be treated."
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Let customers speak for us
I purchased this for my grandson, and he loves it!
I bought two necklaces (with crosses) for my aunty and cousin - they both loved it! Thank you for beautiful pieces of work!
I purchased a Koa wood titanium ring in Hanapepe, Kauai a few years ago. Recently it felt like the wood become depressed inside the titanium and a rough edge developed. I sent my ring in and the Woodsman diagnosed and sent me a brand new ring. 100% guarantee/warranty at no cost to me. Thank you for the great customer service.
Debated between the stainless steel and the yellow gold and very happy with the gold and how goes with highlights of the koa wood.
Very nice & arrived quickly!
The quality of your products are exquisite!!
Years ago I bought the bracelet and earrings of Redwood. And it still looks like new. Now I bought the necklace too. I’m getting a lot of compliments for the very special and luxuary look of it. I was really surprised too about the excellent service and garantuee. One piece of the bracelet was missing and without any problem they offered me a new one. Although I live in Holland (Europe), I recieved very quickly the complete order. Just in time before X-mas. 😊 This is really outstanding service! I am very happy with the set of Redwood-juwelery and also with the service.
No hassle exchange..!
Thank you for guaranteeing your work! My husband's wedding ring needed repair and Woodsman fixed it up and sent it back to us good as new.
I purchased this necklace for my Granddaughter, Christmas Gift. It is beautiful and she Loves it. I hope to purchase from your store again. So very pleased with the prompt service and quality. Thank You. Beth Tarpley
My wife loves her new necklace. I really appreciate the great service!
Fast shipping, beautiful product! Love it
Simple, yet elegant in its design. Well-made and durable. Delivery was super quick and Chè answered questions about the ring very quickly too.
An absolute pleasure doing business with you. Products are beautiful, and the people are great.
Great quality rings and customer service.