Lifetime Warranty, 30 Day Exchanges and Free Shipping Worldwide!

Our Promise

 

QUALITY

Customer Service


Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.
We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide
We offer a free shipping option on all orders including those from overseas. After all, we're from Hawaii, it's pretty much all overseas from here.

 

Lifetime Warranty
We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge. 

 

Free 30 Day Size Exchange
We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our return form and we'll swap it out for another size. Items returned for exchange after 30 days will be credited 90% of the price paid for the item. Return shipping fees apply.

 

30 Day Money Back Guarantee
Your satisfaction is our priority. We accept returns for full refunds within 30 days of receiving your item.  Items returned for refund after 30 days will be credited 90% of the price paid for the item.
 
 
Lifetime Ring Exchanges
We want your Koa wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

 

Have a question not answered here? Visit our FAQ page or feel free to contact us.
We'd love to hear from you.


Customer

Testimonials

★ Judge.me Reviews

Let customers speak for us

587 reviews
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C
Redwood Classic Tungsten Ring - Gunmetal
Chris Rasmussen (San Diego, US)
Love it

Beautiful rings! So unique.

BEAUTIFUL ❤️

This was a gift for Christmas, I received both the Bengal bracelet and the heart pendant necklace and I'm deeply in love with both items! Quality and craftsmanship is just absolutely amazing!! Yes please to know that I can wear it and enjoy it in the shower and hiking and wherever, and that just makes me love it even more. This company is truly amazing, we also ordered a men's link bracelet and he loves it greatly!! You cannot go wrong ordering from this company, the pieces are absolutely awesome!!

G
Redwood Bangle - Rose Gold
G.K. (Riverside, US)
Love my bracelet!!

This was a gift for Christmas, I received both the Bengal bracelet and the heart pendant necklace and I'm deeply in love with both items! Quality and craftsmanship is just absolutely amazing!! Yes please to know that I can wear it and enjoy it in the shower and hiking and wherever, and that just makes me love it even more. This company is truly amazing, we also ordered a men's link bracelet and he loves it greatly!! You cannot go wrong ordering from this company, the pieces are absolutely awesome!!

S
Hawaiian Koa Wood Cross Necklace
Stacy Tancayo (Kansas City, US)

Hawaiian Koa Wood Cross Necklace

J
Redwood Cove Titanium Ring
Jeff White (Anaheim, US)
Redwood inlay bands

Absolutely beautiful. Craftsmanship is amazing