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Our customer service philosophy is simple.
"Treat others as you wish to be treated."
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Testimonials
Let customers speak for us
Excellent customer service! My partner lost their ring, and Woodsman staff was very kind and communicative about ordering a replacement. 100% recommend ordering from them.
The Redwood watch with gunmetal band is awesome!! The employees at Woodsman jewelry were really helpful
We are really impressed with the quality and craftmanship of this ring and would highly recommend.
I purchased our wedding rings during a trip to Kauai in 2019. Unfortunately, my Husband's ring was too big and they were gracious enough to exchange it for a smaller size. Fast forward to April of 2024, I love mine while swimming. I was able to find an old email regarding the exchange and while Woodsman didn't show record of my name, since I purchased the rings at a dealer on the island, they were able to find the same email thread and offered me a discount on replacing my ring. I just received the replacement yesterday and wanted to post a review, as I truly appreciate the amazing customer service. I'll really try not to lose this one, but it's great knowing this company cares about their customers and will offer options to make sure they're happy. Thank you again!!!!
Necklace is well made and designed. Couldn't be happier with it.
The product is stunning and just what we wanted. Communication was excellent. Thank you for the amazing customer service!
Once again, our experience with the purchase of my husband's ring was outstanding. Product was so very lovely, communication was brilliant, and delivery of item very timely. Thank you again! ☺️
My wife’s ring was a size too large. Return process was seamless through US Postal Service. Also, my wife loves the quality and design.
This was a surprise gift for my girlfriend and was absolutely a big hit. The heart size and shape is perfect around the neck and the detail in the redwood and rose gold is really splendid. Woodsman always has such an amazing exchange/Repair policy. The chain broke unfortunately after several months and they quickly sent us a replacement, no questions asked. Jewelry from the Woodsman is highly recommended as we own 3 pieces already. The style, craftsmanship, quality and durability are always first class. Thank you!
My girlfriend and I just love this purchase. It was a present and she absolutely loves it. The fit is perfect and the craftsmanship is impeccable. Looks brand new and eye catching every time she wears it! The Redwood and rose gold combo is beautiful. Thank you, once again always great items from Woodsman!
She wears it all the time, it looks great, and it reminds us of our trip to the redwoods.
My fiance and I get married in a week, and he LOVES his ring. I got a little phrase that's part of my vows to him engraved in, and he adores it. He's from California, and I always call him my Redwood tree for a lot of sappy reasons - and this ring was perfectly sentimental for this. So thank you! It's beautiful and he's really happy with it. I was worried that it would be too thick of a band, but it was perfect.
The help with my Koa Wood ring was much appreciated. My first ring had a flaw and Woodsman took care of the issue with no problems. I appreciate the willingness to work with me. Thank you!
