Our Promise

 

QUALITY

Customer Service


Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.
We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide
We offer a free shipping option on all orders including those from overseas.
View our Shipping Policy

 

Lifetime Warranty
We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge. 

 

30 Day Size Exchange
We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our Return Form and we'll swap it out for another size. Return shipping fees apply.

 

30 Day Money Back Guarantee
Your satisfaction is our priority. We accept returns for refunds within 30 days of receiving our product.
If an item shows excessive signs of wear, there may be a small refurbishing fee.
 
 
Lifetime Ring Exchanges
We want your wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

 

Have a question not answered here? Visit our FAQ Page or feel free to Contact Us.
We'd love to hear from you.


Customer

Testimonials

★ Judge.me Reviews

Let customers speak for us

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Ancient Kauri Classic Tungsten Ring - Brushed
Maisie Cassidy (Wellington, NZ)
Amazing

The ring itself it’s beautiful everything I wanted, high quality and perfect sizing! The family that run the company were so helpful and kind! Would 100% recommend anything from this product

O
Hawaiian Koa Wood Hoop Earrings
Oscar Gonzalez Sosa (Lake Elsinore, US)
Hawaiian Koa Wood Hoop Earrings 

Great price and great product. The hoop earrings are made beautifully with the koa wood. Customer service is over a 5 star, really attentive to customers needs. Thank you. I will definitely shop here again. 🤙🤙🤙

M
Hawaiian Koa Wood Bangle Bracelet - Rose Gold
Marty Fernandes (Kilauea, US)
Beautiful bracelet!

I have been buying koa wood jewelry for gifts from Woodsman for years and all of it is beautiful and always appreciated by the recipients. This year I bought myself the rose gold bracelet and it is the most beautiful piece yet! I love it, wear it often, and always get complements. Thank you for your attentive service and well-made, lovely jewelry.

Hawaiian Koa Wood Drop Necklace is Perfect Description

Wonderful piece of jewelry.
Well made & beautiful !

A
Redwood Men's Link Bracelet
Al Vandyken (Huntsville, CA)
Awesome Service

Many thx for the amazing customer service. Had a minor issue with my old bracelet and it was replaced with a new one. Super quality , hand crafted bracelet!!! Top notch! Your customer service sets a very high bar for the rest of the retail world to reach!! Thx again!!! Cheers