Our Promise

 

QUALITY

Customer Service


Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.
We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide
We offer a free shipping option on all orders including those from overseas. After all, we're from Hawaii, it's pretty much all overseas from here.

 

Lifetime Warranty
We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge. 

 

Free 30 Day Size Exchange
We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our Return Form and we'll swap it out for another size. Return shipping fees apply.

 

30 Day Money Back Guarantee
Your satisfaction is our priority. We accept returns for full refunds within 30 days of receiving our product.
If an item shows excessive signs of wear, there may be a small refurbishing fee.
 
 
Lifetime Ring Exchanges
We want your Koa wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

 

Have a question not answered here? Visit our FAQ Page or feel free to Contact Us.
We'd love to hear from you.


Customer

Testimonials

★ Judge.me Reviews

Let customers speak for us

535 reviews
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O
Ancient Kauri Classic Tungsten Ring - Brushed
Oliver Middeke (Christchurch, NZ)
Wedding Rings

Just perfect.

C
Redwood Classic Titanium Ring
Cindy Richardson (Tacoma, US)
Ring Replacement

I bought my ring 8 years ago. I wanted to get it cleaned up. Instead I was given a new one and only had to pay shipping and handling. Of course the ring was gorgeous. The service is impeccable.

Outstanding craftsmanship

I got this ring for my son’s 21st birthday and he loves it. It is beautifully made and looks so stunning

M
Hawaiian Koa Wood Offset Titanium Ring
Michelle Sutherland (Saskatoon, CA)
Love it

My husband got his on our trip to Oahu a few years ago so I decided to get one for myself and I love it it is very comfortable and I like how it has the islands on the inside of the band

E
Hawaiian Koa Wood Titanium Ring - Classic
Eva Tudor-Jones (Vellinge, SE)
A beautiful ring

We are so happy with this wedding band for my husband. We got married on Maui, and our daughter was born there, so it was very fitting to have a Hawaiian Koa wood ring.
It’s lightweight, stylish and feels great on (apparently).